PRODUCT SUPPORT REQUEST

DuxxBak® Composite Decking

Before You Begin

As you prepare your request, please have a minimum of two photos are required, one of the problem area(s), and one of the overall installation. A total of 6 images can be uploaded with the initial claim submission. Invoices are Optional.

Product Support Request

Please complete the form below to request support for your DuxxBak Composite Decking products.  We will review your submission and get back to you as soon as possible.

  • Property Information

  • Upload your file showing Proof of Purchase.
    Please note, after you have browsed to your files or drag/dropped them, you will see an upload status below this field and accepted file type information. You may also remove a file attached by clicking the red 'X' after it has uploaded.
  • Drop files here or
    Accepted file types: jpg, gif, jpeg, bmp, png, pdf, Max. file size: 256 MB, Max. files: 15.
    • File Upload for Photos or Other Documentation
      Please note, after you have browsed to your files or drag/dropped them, you will see an upload status below this field and accepted file type information. You may also remove a file attached by clicking the red 'X' after it has uploaded.
    • Drop files here or
      Accepted file types: jpg, gif, jpeg, bmp, png, pdf, Max. file size: 256 MB, Max. files: 15.
      • Hidden
      • This field is for validation purposes and should be left unchanged.

      Warranty Document

      You may download a copy of our Warranty Document to review.

      Download Warranty Document